What is Medical Care Coordination (MCC)?

Medical Care Coordination (MCC) is a program that helps people living with HIV (PLWH) improve their health status, receive, and stay in care, and take their HIV medications. MCC services connect you with a team that works together with your HIV medical provider (e.g., doctor) to help you improve your quality of life and achieve your full health potential. The MCC team is made up of a Medical Care Manager, Patient Care Manager, and Case Worker.

What are the goals of the MCC program?

• Help you access the HIV care services you may need and stay in HIV care;
• Provide education and support you in taking your HIV medication in order to reach and keep a low HIV viral load;
• Connect you to any needed mental health, substance use, housing support, and other supportive services; and
• Help you prevent transmission of HIV and sexually transmitted infections (STIs) to partners through education and counseling (if needed).

What services can I access through the MCC program?

The MCC program offers a variety of services including case management, health education, linkage to mental health services, substance use treatment, financial assistance, housing assistance, legal services, transportation, and individual counseling sessions.

How do I access these services?